---
title: 2020 Capterra Ratings Are Strong From FreightPOP Customers
description: Capterra reviews from 2020 showcasing where FreightPOP shines the most for customers.
---

[FreightPOP Blog ](https://blog.freightpop.com)

# [2020 Capterra Ratings Are Strong From FreightPOP Customers](https://blog.freightpop.com/2020-capterra-ratings-are-strong-from-freightpop-customers)

 Written by [FreightPOP](https://blog.freightpop.com/author/freightpop) | Dec 21, 2020

We have compiled FreightPOP reviews for 2020 according to consumer review site [Capterra](https://www.capterra.com/). Learn what customers find the most valuable with our shipping software capabilities. 

From small teams to companies with up to 1,000 on staff, shipping departments are commenting most on several key features:

- Ease of obtaining shipping quotes
- User-friendly tracking and BOL generation
- Prompt and responsive IT support
- Robust integrations and efficiency improvements 

Below is a snapshot of our 2020 Capterra reviews.

## Shipping Quotes

*  
**"Easy to use, makes rating a shipment enjoyable, all quotes in one place and easy to select which one you want. Gives you the BOL and Pallet labels or you can email them."*

Sales Administration Representative  
Consumer Goods, 201-500 employees  
Experience with Software: 6-12 months

 

*"The thing I like the most about Freight Pop is all the features. Whether it's shipping out orders or tracking orders that have shipped, everything is very user friendly. It integrates well with our inventory software and makes it easy to customize what I'm shipping. It also has price quoting and works with shipping accounts you may already have. So we can see the market price on shipping as well as the discounts we might get from somewhere like UPS or FedEx."*

Stock Keeper  
Machinery, 501-1000 employee  
Experience with Software: 6-12 months

 

## Tracking Shipments & BOLs

*  
"Very satisfied with FeightPOP. We moved from basically typing in information on a BOL and tracking by looking up a ticket and paper to FreightPOP which lets us track shipments in real time and produce a BOL with all the necessary hazardous information."*

IT Manager  
Logistics and Supply Chain, 11-50 employees  
Experience with Software: 1-2 years

## iT Support

*  
"We use both the API interface and the web interface. The support team via IM or email is great when you have a question or problem."*

IT Manager  
Medical Devices, 51-200 employees  
Experience with Software: 6-12 months

*"Overall, I am extremely pleased with the software and the team at FreightPOP. There are a number of great things regarding features, freight visibility, and reporting. However, the true value lies in their customer service. Issues are fixed promptly, questions are answered within minutes, and their customer service and development team goes above and beyond in ensuring that the system works with your business."*

Operations and Analytics  
Logistics and Supply Chain, 11-50 employees  
Experience with Software: Less than 6 months

 

*"Friendly user interface, highly flexible support/development team."*

Manager, Supply Chain Analytics  
Furniture, 201-500 employees  
Experience with Software: 1-2 years

## Integrations & Efficiency

 

*"(We were) looking for a more user-friendly software for our WMS. (FreightPOP has) pretty seamless integration with Veracore. Easy to use and feature-rich. Processes both small parcel and LTL shipments."  
*

Purchasing/Systems Manager  
Warehousing, 51-200 employee  
Experience with Software: 1-2 years

 

*"FreightPop has streamlined our daily shipment booking process increasing our overall efficiency."*

International Logistics Manager  
Consumer Goods, 11-50 employees  
Experience with Software: Less than 6 months

We encourage anyone thinking of [demoing our shipping software](https://www.freightpop.com/request-a-demo) to review our latest case study. We outline how our software and support helped a major plastics distributor improve control and visibility over their supply chain and reduce freight rates during the height of COVID shipping disruptions earlier in the year. 

[View full post](https://blog.freightpop.com/2020-capterra-ratings-are-strong-from-freightpop-customers)

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