Global Mailer Manages Shipments and Customers Better

See how a global mailer serving over 200 countries daily with rigorous quality control standards relies on FreightPOP to streamline ops, increase interdepartmental visibility, and so much more!

When our customer first came to us in 2018, they told us their shipping volumes demanded they update the cumbersome manual processes they were using. They desperately needed to incorporate automation and provide a way for their customers to do more self-service.

They also wanted a way to streamline their daily rate shopping, which relied heavily on logging in and out of multiple carrier websites, emailing for spot quotes, and a general waste of time waiting to hear back on pricing. 

Our customer has a very high bar on their customer service and was adamant that they required reliable, secure, and supported shipping software. Four years later, we have become so instrumental in their daily shipping processing that one of their key Account Managers noted:

"I leave FreightPOP's platform up all day in my browser so I can easily schedule pickups as they come up throughout the day."

We've simplified their daily shipping processes, given them visibility between departments they never had before, and support them with highly accessible customer support—something not all cloud software companies can proudly claim. 

Download our case study to learn how you can benefit from our shipping software!