Global Printer Fast Tracks Shipping With Powerful ERP Integration

When a pioneering print and press production supplier sought a powerful TMS solution that could easily integrate into Rootstock ERP and Oracle 11i, FreightPOP fit the bill! Find out how we helped them slash rates, centralize their shipping across departments, and vastly improve international and domestic tracking.

Customers Challenges:

Before signing up with FreightPOP, this global printer dealt with several critical challenges many high-volume shippers encounter. They were frequently in the dark about where shipments were, had a lot of manual processes, and needed a centralized way to coordinate inbounds and outbounds. 

Additionally, a core part of their business is their customer service—from project inception, planning, and completion, they pride themselves on providing highly innovative concepts, support, and minimal downtime. Tracking shipments and reducing ordering errors due to double and manual entries became vital issues.  

How FreightPOP met the customer's needs:

Results With FreightPOP

Integrating a transportation management system (TMS) into the customer's business systems was a game changer for them. They formally relied on many processes throughout the order cycle that required manual or double entry and visits to third-party websites. A one-stop screen giving order details and shipping statuses to their sales, customer service, and finance teams saves them hours of labor and improves their customer service.

The customer has also found value in FreightPOP's access to:

• Carrier rate shopping on a single screen
• HAZMAT shipping support
• Order printout functionality with order details and barcode for shipping team
• Carrier reporting to assess service to quotes
• Lowest Quote Shipping Compliance reporting to monitor staff compliance

 Download the customer breakdown: